Terms & Conditions


The following Terms and Conditions (“Terms”) between you the customer (“you” or “your”) and From The Runway (“we,” “our,” “us,” or “FTR”) describes the terms and conditions of which you may access and use the FTR website located at www.fromtherunway.com.au (the “Site”), the FTR mobile App (“App”) and related services including FTR’s product sale services (together with the Site, the App, and the FTR content, as defined below, the “Services”). By accessing or using any of the services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and FTR's Privacy Policy.

Notice of Agreement

By using the From The Runway site you automatically agree/accept FTR's Terms and Conditions, you automatically agree/accept FTR's Privacy Policy and you agree/accept FTR's Arbitration Agreement where no legal proceeding will be entered into by you against From The Runway for any reason.

Section 1.



Our aim is to give you access to designer clothing and accessories.


    Children under the age of 13 may not use the Services and parents or legal guardians may not agree to these Terms on their behalf. Children up to 17 years of age may use the site and App under the supervision of parents or legal guardians who agree to be bound by these Terms and Conditions on their behalf, If you are a parent or legal guardian agreeing to these Terms Conditions for a child up to the age of 17 years of age, you accept all liability on their behalf with the purchase of any product we offer.

    Modification of the Services or our Terms and Conditions

      FTR may modify these Terms and Conditions or modify, suspend, or discontinue the Services at any time for any reason. FTR will use reasonable effort to notify you of material changes to these Terms and Conditions by posting a notice on the Site and/or sending an email to the email address you provided to FTR upon registration.


        To understand our privacy practices, please read our Privacy Policy on the FTR website.

        Section 2.


        General Conditions

          Purchase of products from FTR.

          FTR’s Terms & Conditions including FTR's Privacy Policy apply to your purchase.

          18 Years or Older.

            Products may be purchased by individuals who are 18 years of age or older using a payment card or other approved payment method. By clicking you agree to FTR’s Terms and Conditions, you acknowledge you are 18 years of age or older and that you are authorized to use your chosen payment method for purchasing products as described in FTR’s Terms and Conditions.

            Limits. You acknowledge and agree that FTR may place limits on a purchase of products, including but not limited to restricting orders placed under a single customer account, payment card or billing or shipping address. FTR reserves the right to limit, cancel or prohibit any sale of products for any reason, including but not limited to availability and/or geographic concerns.

            Communications. You consent to receive communications from FTR, including email, text messages, calls and push notifications notifying you about the status of your order, sending you reminders, facilitating secondary authentication, and providing other information.


              The following additional conditions apply to any sale of any Product.

              Products are New and Used; You acknowledge and agree all Sales are Final and “As Is” and that only products designated for sale by FTR are available for purchase. All Products are sold on an “as is” basis, without any warranty whatsoever, and all product sales are final.

              Content Provided is “As Is.” All content and information available through our services, including but not limited to product descriptions, product specifications, product photos and comments from other users is available to you on an “as is” basis and is to be used for general information purposes only. Such information is provided on a blind-basis, without any knowledge as to your identity or specific circumstances. The FTR Content is provided with the understanding that such information does not constitute professional advice or services. As such, you agree not to rely upon or use any FTR Content as a substitute for consultation with professional advisors.

              Acceptable Use Policy

                Use of FTR Content. FTR Services, including the FTR Content, may not be reproduced or transmitted in any form or by any means, except when FTR authorizes you to view, copy, download or print. Subject to your compliance with these terms and conditions, FTR grants to you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your personal and non-commercial purposes.

                Section 4.

                DISPUTE RESOLUTION

                Informal Process First

                  Both FTR and you agree that in the event of any dispute, FTR and you will first contact each other and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution.

                  Mandatory Arbitration of Disputes

                    All disputes will be resolved by binding arbitration. Your rights will be determined by a neutral arbitrator, not a judge or jury. You agree that any dispute arising out of or relating to these terms and conditions, including with respect to the interpretation of any provision of this agreement or concerning the performance or obligations of FTR or you, shall be resolved by mandatory arbitration at the request of either FTR or you pursuant to the following conditions:

                    Place of Arbitration Hearings. Unless you elect to conduct the arbitration by telephone or written submission, an in-person arbitration hearing will be conducted at a neutral venue.

                    Force Majeure. FTR will not be made liable for or be in breach of these terms and conditions due to a delay or failure to perform set in these terms and conditions as a result of any cause or condition beyond FTR’s reasonable control.

                      If you have any questions relating to our Terms and Conditions, please contact the FTR Team for clarification.

                      e­mail: info@fromtherunway.com,au